International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

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Chatbots: A Popular Customer Experience Tool

Author(s) Khan Saquib Dilshad Ahmed
Country India
Abstract In today's competitive landscape, customer experience is essential for businesses to succeed.
Technology is reshaping service, customer experiences, and customer relationship
management. AI-powered chatbots play a vital role in enhancing customer experience by
providing quick, convenient, and personalized service.
Keywords Artificial Intelligence, Machine Learning, 24/7 Availability, Efficiency, Customer Experience
Field Computer > Artificial Intelligence / Simulation / Virtual Reality
Published In Volume 6, Issue 1, January-February 2024
Published On 2024-01-06
Cite This Chatbots: A Popular Customer Experience Tool - Khan Saquib Dilshad Ahmed - IJFMR Volume 6, Issue 1, January-February 2024. DOI 10.36948/ijfmr.2024.v06i01.11715
DOI https://doi.org/10.36948/ijfmr.2024.v06i01.11715
Short DOI https://doi.org/gtdr6n
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