International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

Call for Paper Volume 6 Issue 6 November-December 2024 Submit your research before last 3 days of December to publish your research paper in the issue of November-December.
Submit Research Paper Join as a Reviewer

Plagiarism is checked by the leading plagiarism checker TurnItIn

Call for Paper

Volume 6 Issue 6
November-December 2024

Submit your research paper

Indexing Partners
Academia Advanced Sciences Index Bielefeld Academic Search Engine CiteSeer DRJI Google Scholar Independent Search Engine & Directory Network ISI (International Scientific Indexing) Issuu Mendeley Research Networks
RefSeek ResearcherId - Thomson Reuters ResearchGate Scirus Scribd Semantic Scholar UTeM - Universiti Teknikal Malaysia Melaka Wiki for Call for Papers WorldCat Zenodo

Students' Satisfaction with Library's Service Quality and Services in a Flexible Learning Environment

Author(s) Emmanuel T. Mendoza
Country Philippines
Abstract Services of the library in selected private higher education institutions in Isabela, particularly during the COVID-19 pandemic. The research examines satisfaction levels in terms of affect of service, library as a place, and information control. It also investigates satisfaction with library services such as Library Information Service, Circulation Service, Reference Service, and Internet/Online/Web Service. The study further explores whether there are significant differences in satisfaction levels among students grouped by program. Results indicate that students are moderately satisfied with the library's service quality and very satisfied with specific services. No significant differences are observed based on program groups. Additionally, identified problems include a lack of electronic resources, slow internet, and difficulties accessing recent online journals. The findings underscore the importance of continuous assessment to enhance library services, improve staff training, and address technological challenges.
Keywords Library services, Service quality, Users satisfaction, New normal, LibQual+TM, Flexible Learning
Field Sociology > Administration / Law / Management
Published In Volume 6, Issue 1, January-February 2024
Published On 2024-01-25
Cite This Students' Satisfaction with Library's Service Quality and Services in a Flexible Learning Environment - Emmanuel T. Mendoza - IJFMR Volume 6, Issue 1, January-February 2024. DOI 10.36948/ijfmr.2024.v06i01.12161
DOI https://doi.org/10.36948/ijfmr.2024.v06i01.12161
Short DOI https://doi.org/gtfzws
View / Download PDF File

Share this



E-ISSN 2582-2160
CrossRef

CrossRef DOI is assigned to each research paper published in our journal.

IJFMR DOI prefix is
10.36948/ijfmr

Downloads
Research Paper Format Copyright Permission Form and Undertaking Form Cover Page Vol 6 Isu 6Cover Page Vol 6 Isu 5Cover Page Vol 6 Isu 4

All research papers published on this website are licensed under Creative Commons Attribution-ShareAlike 4.0 International License, and all rights belong to their respective authors/researchers.

CC-BY-SA Open Access

About IJFMR
Fees & Payment
Current Issue
Publication Archive 		Submit Research Paper
Track Submission Status
Publication Guidelines
Publication Ethics
Peer Review & Plagiarism 		Join as a Reviewer
Editors & Reviewers
Reviewer Referral Program
Get Reviewer Membership Certi. 		Website/Journal Policies
Usage Policy
Content Policies
Privacy Policy
Contact Us +91-9898-5948-55 editor@ijfmr.com