International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

Call for Paper Volume 6 Issue 6 November-December 2024 Submit your research before last 3 days of December to publish your research paper in the issue of November-December.
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Volume 6 Issue 6
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Exploring the Interplay of Emotional Intelligence and Conflict Resolution Approaches in the IT Industry Workplace

Author(s) Shruti Gupta, Megha D. Prasad
Country India
Abstract This study investigated the relationship between emotional intelligence (EI) and conflict resolution styles among IT professionals, while also exploring potential gender differences in these factors. A correlational design was employed with 200 participants aged 25-35 working in the IT sector in India. The Schutte Self-Report Emotional Intelligence Test was used to test emotional intelligence, and a questionnaire was used to examine conflict resolution styles. The results revealed a significant negative correlation between EI and conflict resolution scores, indicating that higher EI was associated with lower conflict resolution scores. No significant gender differences were found in either EI or conflict resolution styles. These insights have implications for training programs and organizational practices aimed at fostering positive work environments and effective conflict resolution strategies in the IT industry.
Keywords Emotional Intelligence, Conflict Resolution, IT professionals
Field Sociology > Philosophy / Psychology / Religion
Published In Volume 6, Issue 2, March-April 2024
Published On 2024-04-07
Cite This Exploring the Interplay of Emotional Intelligence and Conflict Resolution Approaches in the IT Industry Workplace - Shruti Gupta, Megha D. Prasad - IJFMR Volume 6, Issue 2, March-April 2024. DOI 10.36948/ijfmr.2024.v06i02.16579
DOI https://doi.org/10.36948/ijfmr.2024.v06i02.16579
Short DOI https://doi.org/gtqxzx
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