A Comparative Study On Service Quality Between Public And Private Sector Banks With Reference To Coimbatore City

Author(s)	G.ILAKKIA, D.GAYATHIRY
Country	India
Abstract	Service quality is the delivery of excellent or superior service relative to customer expectation. It is a focused evaluation that reflects the customer’s perception of the specific dimensions of service. Sometimes, as in the case of a pure service, Service quality may be the most critical determinant of customer satisfaction. Providing quality service would mean the art of identifying customer’s needs and excel in them.
Keywords	Growing integration of economies and the markets around the world have made global banking a reality.
Field	Sociology > Banking / Finance
Published In	Volume 6, Issue 2, March-April 2024
Published On	2024-04-21
Cite This	A Comparative Study On Service Quality Between Public And Private Sector Banks With Reference To Coimbatore City - G.ILAKKIA, D.GAYATHIRY - IJFMR Volume 6, Issue 2, March-April 2024. DOI 10.36948/ijfmr.2024.v06i02.17660
DOI	https://doi.org/10.36948/ijfmr.2024.v06i02.17660
Short DOI	https://doi.org/gtrsv6

About IJFMR Fees & Payment Current Issue Publication Archive	Submit Research Paper Track Submission Status Publication Guidelines Publication Ethics Peer Review & Plagiarism	Join as a Reviewer Editors & Reviewers Reviewer Referral Program Get Reviewer Membership Certi.	Website/Journal Policies Usage Policy Content Policies Privacy Policy

Contact Us		+91-9898-5948-55	editor@ijfmr.com

International Journal For Multidisciplinary Research