A Study on Customer Satisfaction of Titan Watches

Author(s)	Amrutha DS, Sunil N
Country	India
Abstract	This study looks on the level of customer satisfaction with Titan watches, a well-known brand in the watch industry. The study intends to examine a number of factors that affect consumer satisfaction, such as product quality, design, brand perception, after the sale servicing, and general customer experience. The study gathers and examines customer feedback using a thorough process that includes surveys and data analysis in order to identify the primary factors that influence satisfaction. The research provides significant insights into the dynamics of customer satisfaction within the watch industry by concentrating on Titan watches. The study's conclusions can help Titan with its marketing plans, new product ideas, and brand positioning. They can also advance knowledge about customer satisfaction in the watch industry.
Keywords	Customer satisfaction, Expectation, Watch, Product, Price, Design
Field	Sociology > Banking / Finance
Published In	Volume 6, Issue 3, May-June 2024
Published On	2024-05-04
Cite This	A Study on Customer Satisfaction of Titan Watches - Amrutha DS, Sunil N - IJFMR Volume 6, Issue 3, May-June 2024. DOI 10.36948/ijfmr.2024.v06i03.19451
DOI	https://doi.org/10.36948/ijfmr.2024.v06i03.19451
Short DOI	https://doi.org/gtvt35

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