International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

Call for Paper Volume 6 Issue 6 November-December 2024 Submit your research before last 3 days of December to publish your research paper in the issue of November-December.
Submit Research Paper Join as a Reviewer

Plagiarism is checked by the leading plagiarism checker TurnItIn

Call for Paper

Volume 6 Issue 6
November-December 2024

Submit your research paper

Indexing Partners
Academia Advanced Sciences Index Bielefeld Academic Search Engine CiteSeer DRJI Google Scholar Independent Search Engine & Directory Network ISI (International Scientific Indexing) Issuu Mendeley Research Networks
RefSeek ResearcherId - Thomson Reuters ResearchGate Scirus Scribd Semantic Scholar UTeM - Universiti Teknikal Malaysia Melaka Wiki for Call for Papers WorldCat Zenodo

Artificial Ingtelligency (AI) in Banking- An Opportunities & Challenges

Author(s) GURUMURTHY K H
Country India
Abstract The most effective way to understand and bring the organization from traditional banking to digital banking is Omni-Channel approach to customer service where all the channels are tightly integrated, keeping customer in the center of the integration. AI offers several opportunities in banking services to enhance operational efficiency, risk management and so on. Integration of AI brings challenges including ethical consideration, security risks, and substantial investments in technology and skills. However, In the last few years’ regulators and policy makers looking at the way of AI using in banking services. Today’s customers are more sophisticated and tech savvy, and to cater to their specific needs, each customer needs a unique experience from banking- opening an account, checking balance, conducting transactions, making payments, loans, credits, wealth management, customer support, etc delivering an Omni-channel experience has become a key to success in this competitive market place. his paper focuses mainly on an understanding the opportunities and challenges integrating AI in banking services. Secondary Data used for analysis
Keywords Artificial intelligence, customer’s experiences, banking services, opportunities, challenges
Field Business Administration
Published In Volume 6, Issue 3, May-June 2024
Published On 2024-05-26
Cite This Artificial Ingtelligency (AI) in Banking- An Opportunities & Challenges - GURUMURTHY K H - IJFMR Volume 6, Issue 3, May-June 2024. DOI 10.36948/ijfmr.2024.v06i03.21453
DOI https://doi.org/10.36948/ijfmr.2024.v06i03.21453
Short DOI https://doi.org/gtwmmq
View / Download PDF File

Share this



E-ISSN 2582-2160
CrossRef

CrossRef DOI is assigned to each research paper published in our journal.

IJFMR DOI prefix is
10.36948/ijfmr

Downloads
Research Paper Format Copyright Permission Form and Undertaking Form Cover Page Vol 6 Isu 6Cover Page Vol 6 Isu 5Cover Page Vol 6 Isu 4

All research papers published on this website are licensed under Creative Commons Attribution-ShareAlike 4.0 International License, and all rights belong to their respective authors/researchers.

CC-BY-SA Open Access

About IJFMR
Fees & Payment
Current Issue
Publication Archive 		Submit Research Paper
Track Submission Status
Publication Guidelines
Publication Ethics
Peer Review & Plagiarism 		Join as a Reviewer
Editors & Reviewers
Reviewer Referral Program
Get Reviewer Membership Certi. 		Website/Journal Policies
Usage Policy
Content Policies
Privacy Policy
Contact Us +91-9898-5948-55 editor@ijfmr.com