International Journal For Multidisciplinary Research

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Dual Perspective Assessment on the Quality of Health System in Rosario, Batangas

Author(s) Judith Culis-Laisa
Country Philippines
Abstract The study conducted in Rosario, Batangas, aimed to assess the quality of the health system and explore significant differences in perceptions between health workers and community members. The specific objectives were to evaluate the quality of health services in terms of service delivery, health workforce, health information, medical products, vaccines and technologies, financing, and leadership/governance. The study also measured the significant differences in responses between health workers and the community and identified the challenges they encountered. Based on the results, strategies were proposed to address the problems identified in the study. Descriptive comparative research methods are indeed valuable in assessing the quality of health systems. The study involved 96 health workers and 384 community residents as the subjects. The findings revealed that the overall quality of healthcare services was rated as satisfactory, there were significant differences between health workers and the community in terms of service delivery, medical products, vaccines and technologies, and leadership/governance. However, there were no significant differences in the areas of health workforce, health information, and financing. Both health workers and the community encountered challenges in assessing the quality of the health system in Rosario, Batangas. Thus, a strategy was proposed to create a more effective and responsive on the quality of healthcare in the region.
Keywords Health System, Service Delivery, Health Workforce, Health Information, Medical products, vaccines and technologies, financing, Leadership/Governance
Field Sociology > Administration / Law / Management
Published In Volume 6, Issue 3, May-June 2024
Published On 2024-06-13
Cite This Dual Perspective Assessment on the Quality of Health System in Rosario, Batangas - Judith Culis-Laisa - IJFMR Volume 6, Issue 3, May-June 2024. DOI 10.36948/ijfmr.2024.v06i03.22588
DOI https://doi.org/10.36948/ijfmr.2024.v06i03.22588
Short DOI https://doi.org/gtzjg3
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