Dual Perspective Assessment on the Quality of Health System in Rosario, Batangas

Judith Culis- Laisa; Razel M. Ingco

doi:10.36948/ijfmr.2024.v06i03.23019

Dual Perspective Assessment on the Quality of Health System in Rosario, Batangas

Author(s)	Judith Culis- Laisa, Razel M. Ingco
Country	Philippines
Abstract	The study conducted in Rosario, Batangas, aimed to assess the quality of the health system and explore significant differences in perceptions between health workers and community members. The specific objectives were to evaluate the quality of health services in terms of service delivery, health workforce, health information, medical products, vaccines and technologies, financing, and leadership/governance. The study also measured the significant differences in responses between health workers and the community and identified the challenges they encountered. Based on the results, strategies were proposed to address the problems identified in the study. Descriptive comparative research methods are indeed valuable in assessing the quality of health systems. The study involved 96 health workers and 384 community residents as the subjects. The findings revealed that the overall quality of healthcare services was rated as satisfactory, there were significant differences between health workers and the community in terms of service delivery, medical products, vaccines and technologies, and leadership/governance. However, there were no significant differences in the areas of health workforce, health information, and financing. Both health workers and the community encountered challenges in assessing the quality of the health system in Rosario, Batangas. Thus, a strategy was proposed to create a more effective and responsive on the quality of healthcare in the region.
Keywords	Health System, Service Delivery, Health Workforce, Health Information, Medical vaccines, products and technologies, financing and Leadership/governance
Field	Sociology > Administration / Law / Management
Published In	Volume 6, Issue 3, May-June 2024
Published On	2024-06-20
Cite This	Dual Perspective Assessment on the Quality of Health System in Rosario, Batangas - Judith Culis- Laisa, Razel M. Ingco - IJFMR Volume 6, Issue 3, May-June 2024. DOI 10.36948/ijfmr.2024.v06i03.23019
DOI	https://doi.org/10.36948/ijfmr.2024.v06i03.23019
Short DOI	https://doi.org/gt2bvr

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Dual Perspective Assessment on the Quality of Health System in Rosario, Batangas

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