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International Journal For Multidisciplinary Research
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Volume 6 Issue 4
July-August 2024
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The Influence of Work-Life Balance Programs on Employee Loyalty
Author(s) | Alysza Marie S. Mallillin, John Kylie E. Gorospe, Cherrie Mae E. Reyes |
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Country | Philippines |
Abstract | The Business Process Outsourcing (BPO) industry in Santa Rosa, Laguna, Philippines, faces persistent challenges in nurturing a resilient and committed workforce amidst evolving market dynamics. This study explores the impact of Work-Life Balance Programs on Employee Loyalty within this dynamic sector. Employing a quantitative causal-comparative research approach, data was collected from 150 BPO employees through structured questionnaires. Findings reveal a strong recognition of the positive influence of work support on family interactions, yet disparities exist in attitudes towards home obligations enrichment and clarity on work-life balance policies. Despite satisfaction with career progression, concerns arise regarding internal communication and management strategy. Nonetheless, employees demonstrate a commitment to the organization, underscoring the need for continuous reinforcement of its value proposition. Statistical analysis confirms the significant influence of Work-Life Balance Programs on employee loyalty. The study concludes that fostering mutual respect, supporting career growth, and prioritizing work-life balance are essential for enhancing employee satisfaction and loyalty. Recommendations include improving communication channels, fostering an ownership culture, and demonstrating corporate social responsibility through community engagement and wellness initiatives. |
Keywords | : Work-Life Balance, Employee Loyalty, BPO, Work-Family Enrichment, Work-Family Culture, Family-Work Enrichment Career Satisfaction, Career Advancement |
Field | Business Administration |
Published In | Volume 6, Issue 4, July-August 2024 |
Published On | 2024-07-06 |
Cite This | The Influence of Work-Life Balance Programs on Employee Loyalty - Alysza Marie S. Mallillin, John Kylie E. Gorospe, Cherrie Mae E. Reyes - IJFMR Volume 6, Issue 4, July-August 2024. DOI 10.36948/ijfmr.2024.v06i04.24101 |
DOI | https://doi.org/10.36948/ijfmr.2024.v06i04.24101 |
Short DOI | https://doi.org/gt3xm5 |
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E-ISSN 2582-2160
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IJFMR DOI prefix is
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