International Journal For Multidisciplinary Research

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Effect of SIM RS GOS on Outpatient Waiting Time in selected hospitals, Indonesia

Author(s) Auliana Tesa, Yulastri Arif, Esthika Ariany Maisa, Dewi Murni
Country Indonesia
Abstract Background: Hospital Management Information System must be used by every hospital in Indonesia to improve the quality of health services, one of which is the SIM RS GOS application owned by the Indonesian Ministry of Health. Outpatient waiting time is a measure of the quality of health services.
Objective: The objective of this study was to analyze the effect of SIM RS GOS application on waiting time in the outpatient polyclinic of RSUD dr. Adnaan WD.
Methods: The research conducted was quantitative research using a quasi-experimental design with a one group pre-test and post test approach. The population in this study were patients at the outpatient polyclinic of RSUD dr. Adnaan WD, with a sample size of 52 respondents.
The data collection instrument used in this study was an observation sheet containing an observation guide for outpatient waiting time. The test analysis used is Wilcoxon because the data is not normally distributed.
Results: The results showed that there was an effect of the SIM RS GOS application on waiting time (p=0.000).
Conclusion: SIM RS GOS Application can reduce patient waiting time at the outpatient polyclinic.
Keywords waiting time, patient satisfaction, SIM RS GOS, electronic health record
Field Medical / Pharmacy
Published In Volume 6, Issue 4, July-August 2024
Published On 2024-07-20
Cite This Effect of SIM RS GOS on Outpatient Waiting Time in selected hospitals, Indonesia - Auliana Tesa, Yulastri Arif, Esthika Ariany Maisa, Dewi Murni - IJFMR Volume 6, Issue 4, July-August 2024. DOI 10.36948/ijfmr.2024.v06i04.24911
DOI https://doi.org/10.36948/ijfmr.2024.v06i04.24911
Short DOI https://doi.org/gt43s2
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