Satisfaction of Patients Towards Nursing Care in Selected District Hospitals of Negros Occidental, Philippines

Lisette Grace B. Umadhay

doi:10.36948/ijfmr.2024.v06i05.28042

Satisfaction of Patients Towards Nursing Care in Selected District Hospitals of Negros Occidental, Philippines

Author(s)	Lisette Grace B. Umadhay
Country	Philippines
Abstract	Utilizing a descriptive design in a quantitative approach, the study aimed to determine the level of satisfaction of patients admitted to selected District Hospitals of Negros Occidental, Philippines. Purposive sampling obtained two-hundred twenty-six (226) respondents. The study was conducted in five (5) District Hospitals representing each inter-local health zone. Data was collected using an adapted instrument on the “Patient Satisfaction with Nursing Care Quality Questionnaire” by Laschinger (2005) through a face-to-face interview. Overall, the level of satisfaction of patients towards nursing care was good. There is no significant difference in the variables. Further, satisfaction of patients towards nursing care when grouped into four domains of Cox’s International Model of Client Health Behavior (IMCHB) theory, Health Information domain (information given by the nurse) was rated the highest: very good, interpreted as the nurse consistently demonstrated better than average level of performance, while the three domains Affective Support (being able to attend to the emotional needs of the patient), Decisional Control (provides patients opportunity to decide on their own) and Professional-Technical Competency (capacity to provide care according to the standard) were rated as good interpreted as the nurse demonstrated sufficient range of skills for handling the situation and the desired outcome was obtained, some deficiencies existed in the areas assessed but none of significant concern. Hence nurses in the Province of Negros Occidental provide good quality health care services.
Keywords	Satisfaction of Care, Nursing Care, Quality care
Field	Medical / Pharmacy
Published In	Volume 6, Issue 5, September-October 2024
Published On	2024-09-27
Cite This	Satisfaction of Patients Towards Nursing Care in Selected District Hospitals of Negros Occidental, Philippines - Lisette Grace B. Umadhay - IJFMR Volume 6, Issue 5, September-October 2024. DOI 10.36948/ijfmr.2024.v06i05.28042
DOI	https://doi.org/10.36948/ijfmr.2024.v06i05.28042
Short DOI	https://doi.org/g59zsr

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Satisfaction of Patients Towards Nursing Care in Selected District Hospitals of Negros Occidental, Philippines

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