International Journal For Multidisciplinary Research

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A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

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A Study of How Social Media Marketing Influences the Customer

Author(s) Shivam Kumar, Aijaz A. Khan
Country India
Abstract Social media can help brands build awareness, establish social proof, target advertising, leverage influencer marketing, and engage with customers in real time. By doing so, social media marketing can affect customer behavior, driving them to try new products or services, purchase from a brand, and become loyal customers. However, it's crucial for brands to use social media ethically and transparently and prioritize building authentic relationships with their customers to build long-lasting trust and credibility
Keywords Social Media Marketing, Traditional marketing, Influencing Customer and Social Media platform
Field Business Administration
Published In Volume 5, Issue 3, May-June 2023
Published On 2023-05-25
Cite This A Study of How Social Media Marketing Influences the Customer - Shivam Kumar, Aijaz A. Khan - IJFMR Volume 5, Issue 3, May-June 2023. DOI 10.36948/ijfmr.2023.v05i03.2865
DOI https://doi.org/10.36948/ijfmr.2023.v05i03.2865
Short DOI https://doi.org/gr9r5g

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