A Study on Customer Satisfaction Towards Amazon

Author(s)	ANKIT RAI
Country	INDIA
Abstract	The study focused on customer purchasing patterns in order to assess the level of satisfaction with Amazon's services. Consumer loyalty is commonly seen as the driving factor behind the link between an individual's relative's attitude and recurrent patronage. Customers may purchase anything online, including books, home goods, toys, hardware, and software. Furthermore, in just a few decades, the internet has grown in popularity with adult and young shoppers since it provides important benefits. Client loyalty is one of the most overused business clichés nowadays. To achieve these goals, a descriptive research approach was adopted. Customers may visit a website and shop while sitting in front of a computer. The internet's ability to collect information, provide a service, or purchase a product should be utilised by Amazon in order to expand its consumers and, ultimately, profit.
Field	Business Administration
Published In	Volume 5, Issue 3, May-June 2023
Published On	2023-05-13
Cite This	A Study on Customer Satisfaction Towards Amazon - ANKIT RAI - IJFMR Volume 5, Issue 3, May-June 2023. DOI 10.36948/ijfmr.2023.v05i03.3025
DOI	https://doi.org/10.36948/ijfmr.2023.v05i03.3025
Short DOI	https://doi.org/gr8p7d

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International Journal For Multidisciplinary Research