International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

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Empowering Access to Justice through Automated Legal Case Management

Author(s) Sivasatyanarayanareddy Munnangi
Country United States
Abstract This article presents an analytical framework for understanding automated legal case management
systems, specifically focusing on Pega's implementation across public defense organizations. A
comprehensive examination of system architecture and empirical evidence gathered from multiple
jurisdictions demonstrates how workflow automation and intelligent case routing can substantially
enhance case processing efficiency while reducing operational costs. This article examines
implementation patterns across immigration, family law, and public defense sectors, revealing significant
improvements in case management efficiency. This article indicates that automated case management
systems markedly improve access to legal services for underserved communities, demonstrated through
substantial reductions in case backlogs and increased case handling capacity. A novel framework is used
to evaluate legal automation systems that consider technical performance and societal impact metrics.
This article extends the current understanding of legal technology implementation by providing detailed
insights into system architecture, data flow optimization, and social impact assessment. This article
reveals that properly implemented automation systems can transform public legal services, creating more
equitable access to justice while maintaining high standards of legal service delivery
Keywords Keywords: Legal Process Automation, Public Defense Technology, Digital Justice Access, Legal Workflow Architecture, Judicial Process Engineering
Field Computer
Published In Volume 6, Issue 6, November-December 2024
Published On 2024-11-30
Cite This Empowering Access to Justice through Automated Legal Case Management - Sivasatyanarayanareddy Munnangi - IJFMR Volume 6, Issue 6, November-December 2024. DOI 10.36948/ijfmr.2024.v06i06.31915
DOI https://doi.org/10.36948/ijfmr.2024.v06i06.31915
Short DOI https://doi.org/g8sg5w
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