International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

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Customer support chatbot with Machine Learning

Author(s) Ronuru Mukesh, Mohammed Rahim, Saribala Vinay Kumar Reddy, Rampalli Jagan Mohan, S Saravana Kumar
Country India
Abstract In the modern digital world, customer service quality and response time play important role in determining business success and customer loyalty. This project focuses on developing an intelligent customer support chatbot using cutting-edge ML techniques and NLP technologies. The chatbot aims to revolutionize the way businesses engage with their customers by providing efficient, human-like interactions that ensure seamless communication and timely resolution of customer issues.
Keywords Customer Support, Chatbot, Machine Learning, NLP, User Satisfaction
Field Engineering
Published In Volume 6, Issue 6, November-December 2024
Published On 2024-12-24
DOI https://doi.org/10.36948/ijfmr.2024.v06i06.33547
Short DOI https://doi.org/g8w2zq
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