International Journal For Multidisciplinary Research

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Techniques and Frameworks for Effective Requirements Gathering in Complex Projects

Author(s) Faiz Mohiuddin Mulla
Country United States
Abstract With so many brands vying for the customer's attention in this saturated market, businesses must focus on not just delighting their customers, but also making sure they are innovating quickly enough. This makes customer feedback one of the most sophisticated data points for continuous product development improvement. Organizations can improve their products, user experiences, and adapt based on market changes through structured capture, analysis, and action in response to feedback. This paper looks into how customer feedback plays a critical part in product development lifecycles by enabling iterative refinements, tackling pain points, and delivering products that connect emotionally with customers. This is an analysis of different approaches to collecting customer feedback, from surveys, user testing, online reviews, and social media interactions to tools and technologies for these methods. Next, the paper investigates the difficulties companies find while integrating customer sentiment into a product of development and gives best practices to overcome these challenges. Lastly, it describes how innovation in response to customer demand ties into company performance and competition within its respective market. The paper proposes that organizations based on the reported effectiveness of variables among feedback will encourage their continuous improvement and customer loyalty resulting in a competitive advantage over the long term. AI and big data analytics are commercially enabling still-leading feedback analysis by supporting these algorithms to extract insights from large unstructured datasets more quickly than before, allowing for faster decision-making and greater product personalization. Instead of changing the product in reaction to demand trends, businesses can have a proactive approach to readjust their strategy of meeting customer requirements as feedback becomes realtime and multidimensional. By incorporating loops in product development, companies can develop a culture of innovation that is fast enough to keep up with changes in the market by embedding customer satisfaction as well.
Keywords Requirements Gathering, Complex Projects, Agile, User Stories, Interviews, Stakeholder Engagement, JAD, PMI, PRINCE2, Project Management Frameworks, Documentation, Scope Management.
Field Engineering
Published In Volume 6, Issue 2, March-April 2024
Published On 2024-03-06
DOI https://doi.org/10.36948/ijfmr.2024.v06i02.35265
Short DOI https://doi.org/g82hq2
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