International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

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Importance of Routine Patch Management and Complying with Defined SLAs in the Utility Sector

Author(s) Suchismita Chatterjee, Satish Kumar Malaraju
Country United States
Abstract The utility sector, encompassing essential services such as electricity, water, and gas, is pivotal in ensuring public safety, economic stability, and societal well-being. In today’s interconnected digital landscape, this sector faces mounting cybersecurity threats, making it critical to implement effective defenses. This paper delves into the importance of routine patch management and adherence to defined Service Level Agreements (SLAs) as foundational elements of cybersecurity in the utility industry. Routine patch management mitigates vulnerabilities, reduces downtime, and protects critical infrastructure from emerging threats, while compliance with SLAs ensures timely responses to security risks and operational efficiency. The paper examines the benefits of these practices, identifies common challenges faced by the utility sector, and presents actionable best practices to enhance security posture and resilience. Utility providers can strengthen their defenses against cyber threats by prioritizing these measures and upholding their commitment to delivering uninterrupted, secure services.
Keywords : Utility sector, patch management, Service Level Agreements (SLAs), cybersecurity, critical infrastructure, operational efficiency, risk mitigation
Field Computer Applications
Published In Volume 7, Issue 1, January-February 2025
Published On 2025-01-21
Cite This Importance of Routine Patch Management and Complying with Defined SLAs in the Utility Sector - Suchismita Chatterjee, Satish Kumar Malaraju - IJFMR Volume 7, Issue 1, January-February 2025.
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E-ISSN 2582-2160
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