International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

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The Role of Human Resource Management (HRM) in Enhancing Employee Productivity in Private Banks

Author(s) Hemlata Brishketu Singh
Country India
Abstract Human Resource Management (HRM) plays a crucial role in the success of any organization, particularly in the private banking sector, where employee efficiency directly impacts the bank's productivity and profitability. This research paper analyzes the role and strategies of HRM in Indian private banks such as HDFC Bank, ICICI Bank, Axis Bank, IndusInd Bank, Kotak Mahindra Bank, and Bandhan Bank.
Key components of HRM include recruitment and selection, training and development, performance evaluation, and employee motivation. The study demonstrates that strategies such as AI-based recruitment, digital learning platforms, 360-degree feedback, and profit-sharing models not only increase employee productivity but also provide a competitive edge in the banking sector. For instance, HDFC Bank's "Work from Anywhere" model and ICICI Bank's "iWork@home" program have helped enhance employee satisfaction and efficiency.
The findings of the study suggest that effective HRM policies promote better customer service, higher employee satisfaction, and lower attrition rates. Digital transformation and inclusive policies have supported private banks in achieving organizational stability and long-term growth.
Keywords Human Resource Management, Employee Productivity, Private Banks, Recruitment Strategy, Training and Development, Performance Evaluation, Employee Motivation, Digital Transformation, Competitive Advantage, Organizational Stability
Published In Volume 7, Issue 1, January-February 2025
Published On 2025-02-20
Cite This The Role of Human Resource Management (HRM) in Enhancing Employee Productivity in Private Banks - Hemlata Brishketu Singh - IJFMR Volume 7, Issue 1, January-February 2025. DOI 10.36948/ijfmr.2025.v07i01.37555
DOI https://doi.org/10.36948/ijfmr.2025.v07i01.37555
Short DOI https://doi.org/g85ssd
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