International Journal For Multidisciplinary Research

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Performance of a One-stop Facilitation Centre, a Case of Tanzania Investment Center

Author(s) Pendo Gondwe, Prof. Felician Barongo Mutarub, Adolar Beatus Duwe
Country Tanzania
Abstract This case study was done at the Tanzania Investment Centre (TIC). The general objective of the case study was to analyze the performance of one stop facilitation centre. The Specific objectives were to show the formation of the one-stop facilitation centre and the impact of the one-stop facilitation centre on service delivery to investors. Both theoretical and empirical literature was reviewed. Data Collection methods and instruments used were interview, survey and review of secondary data like journals, etc. Data was analyzed based on the objectives of the case and the findings were analyzed qualitatively by distilling the information, organizing and using them to explain the business case problem by backing the arguments made with relevant theories and empirical studies. Conclusion was the performance of the One Stop Facilitation Centre played an important role in the service delivery to investors. Recommendations were harmonization of the Laws and regulations of institutions included in the One Stop Facilitation Centre to smoothen service delivery to investors and automation of the One Stop Facilitation Centre in order to enable access to multiple services through a single electronic window.
Keywords TIC, Investment, Business, One-stop facilitation centre, Foreign Direct Investment (FDI)
Published In Volume 5, Issue 6, November-December 2023
Published On 2023-11-27
DOI https://doi.org/10.36948/ijfmr.2023.v05i06.9381
Short DOI https://doi.org/gs63vq
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