A Study on Artificial Intelligence (AI) in Banking Services

Author(s)	Dr Maneesha Kaushik, Mahima Sharma
Country	India
Abstract	The most significant development in the banking industry right now is a greater focus on the needs of the consumer. Customers who are familiar with modern technologies and use them often want flawless banking experiences from banks. For services like mobile banking, e-banking, and telecom that enable these expectations, banks have improved their industry landscape to contain retail, IT, and telecom, simultaneous financial transfers. The majority of the benefits provided by these innovations to customers, a price has been paid for the convenience of having banking services available wherever they are and whenever they need their sector. Additionally, this study sheds light on the advantages and disadvantages of artificial intelligence. The Indian banking industry uses intelligence. As a descriptive research, this one includes all the necessary relevant information has been gathered from numerous sources.
Keywords	Artificial Intelligence, Banking, mobile banking, e-banking, and telecom
Field	Business Administration
Published In	Volume 5, Issue 6, November-December 2023
Published On	2023-12-31
Cite This	A Study on Artificial Intelligence (AI) in Banking Services - Dr Maneesha Kaushik, Mahima Sharma - IJFMR Volume 5, Issue 6, November-December 2023. DOI 10.36948/ijfmr.2023.v05i06.11192
DOI	https://doi.org/10.36948/ijfmr.2023.v05i06.11192
Short DOI	https://doi.org/gtbth6

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